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Exceptional Limo Service Toronto - Contact us at 416-720-0366
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Toronto Car Service FAQs

How can I make a reservation?
Just pick up a phone and call us. If you prefer, you can complete our simple reservation form and we will be right back with you.

When can I make a reservation?
Any time day or night. We are available 24/7 for your convenience. Online reservations need to be placed at least 24 hours in advance of the scheduled pick up. Call us at (416) 720-0366 to see how simple it can be.

How will I know if my online reservation is successful?
Confirmation emails are issued within an hour of our receipt of a completed online reservation form. If you have not received a response within 5 hours of submission, just give us a call at (416) 720-0366.

What about reservation changes?
Unexpected changes can certainly occur. Just all us at (416) 720-0366 to notify us of the adjustments, or even cancellation. We will be happy to discuss your options.

How do you know when my flight has arrived?
We use sophisticated flight tracking systems to monitor your arrival. This gives us the advanced knowledge of an early touchdown or delays. We will be happy to discuss our tracking system or other areas of logistics. Just call us at (416) 720-0366.

What payment methods do you accept?
We can accept most credit and debit cards including American Express, MasterCard and Visa, as well as cash.

What if I need to cancel?
In order to receive a full refund, you need to call us at (416) 720-0366 or email a minimum of 24 hours prior to the scheduled pick up time. No shows are charged the entire amount, plus an additional 20% fee.

How do I meet the driver at the airport?
Claim your bags and proceed to the nearest exit. Call us at (416) 720-0366. We will dispatch your driver who will meet you at the curb.

What if my car does not show up?
If you are unable to locate your driver at the scheduled time, call us immediately at (416) 720-0366. We will work together to be sure you and the drive make the appropriate connection.

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